spire-perch

Last updated: January 2024

Introduction

Spire-Perch ("we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information about individuals who visit our website or engage with our services.

We are the data controller for the personal information we process. Our registered address is 47 Colmore Row, Birmingham, B3 2AA, United Kingdom.

Information We Collect

Information You Provide

When you contact us through our website, we collect information you voluntarily provide, which may include:

Your name
Email address
Organisation name
Details of your enquiry or project requirements
Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website address

This information is collected through cookies and similar technologies. Please see our Cookie Policy for more details.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested information
To deliver our environmental consulting services
To communicate with you about your project or engagement
To improve our website and services
To comply with legal obligations
To protect our legitimate business interests

Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Legal obligation: Where we need to comply with a legal requirement

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

Service providers who assist us in operating our business (subject to confidentiality agreements)
Professional advisers such as lawyers and accountants
Regulatory authorities where required by law

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months after our last interaction, unless a longer period is required for legal or contractual reasons.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and staff training on data protection.

Your Rights

Under data protection legislation, you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data in certain circumstances
Restriction: Request restriction of processing in certain circumstances
Portability: Request transfer of your data to another organisation
Objection: Object to processing based on legitimate interests
Withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

International Transfers

Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection legislation.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Spire-Perch
47 Colmore Row
Birmingham, B3 2AA
United Kingdom

Email: [email protected]

Complaints

If you are not satisfied with our response to any data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.