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Last updated: January 2024

Our Commitment to GDPR

Spire-Perch is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities as a data controller seriously and have implemented appropriate measures to protect the personal data we process.

Data Controller Information

For the purposes of UK GDPR, the data controller is:

Spire-Perch
47 Colmore Row
Birmingham, B3 2AA
United Kingdom

Email: [email protected]

Principles We Follow

We adhere to the seven key principles of UK GDPR:

Lawfulness, Fairness and Transparency

We process personal data lawfully, fairly and in a transparent manner. We clearly explain how we use your data and the legal basis for doing so in our Privacy Policy.

Purpose Limitation

We collect personal data for specified, explicit and legitimate purposes and do not process it in ways incompatible with those purposes.

Data Minimisation

We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

Accuracy

We take reasonable steps to ensure personal data is accurate and kept up to date. Inaccurate data is rectified or erased without delay.

Storage Limitation

We keep personal data only for as long as necessary for the purposes for which it was collected. We have retention policies in place to ensure data is not kept longer than required.

Integrity and Confidentiality

We process personal data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Accountability

We take responsibility for complying with UK GDPR and are able to demonstrate compliance through our policies, procedures and documentation.

Your Rights Under UK GDPR

UK GDPR provides you with the following rights regarding your personal data:

Right to be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

You have the right to have inaccurate personal data corrected or incomplete data completed. We will respond to rectification requests within one month.

Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we limit the way we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests, direct marketing, or processing for research and statistical purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of your rights under UK GDPR, please contact us at:

Email: [email protected]

Post: Spire-Perch, 47 Colmore Row, Birmingham, B3 2AA, United Kingdom

We will respond to your request within one month. In complex cases, we may extend this period by a further two months, but we will inform you of any extension within the initial one-month period.

Data Protection Impact Assessments

Where required, we conduct Data Protection Impact Assessments (DPIAs) before undertaking processing activities that are likely to result in high risk to individuals' rights and freedoms.

Data Breaches

We have procedures in place to detect, report and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

International Transfers

If we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements. This may include standard contractual clauses or transfers to countries with adequate data protection standards.

Complaints

If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address your concerns. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.